At RealSyte, we are committed to providing high-quality services and products to help businesses grow. We understand that sometimes things may not go as expected, so we have crafted a fair and transparent refund policy.
1. Applicability
This policy applies to the following RealSyte products and services:
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Web Dominator (Website design and optimization service)
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Genesis CustomLab (Custom web solutions)
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The CEO Takeover Protocol (Video course)
2. Refund Eligibility
a. The CEO Takeover Protocol (Video Course)
Once you have been granted access to the course, no refunds will be provided. This policy is in place to prevent fraudulent activity and unauthorized content access. Please make sure to review the course details before purchasing.
b. Web Design & Development Services (Web Dominator & Genesis CustomLab)
Refunds for these services depend on the percentage of work completed:
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100% Refund: If you request a refund before any work has started.
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Partial Refund: If work has begun but is not fully completed, we will refund the portion of the service that remains incomplete.
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No Refund: If the service is fully delivered and you suddenly decide to cancel after 14 days. However, if you can prove that we failed to deliver as promised, we are open to negotiation.
3. Refund Conditions
A full refund will be granted for any work that has not been performed yet. However, if the service is completed, you must have a valid reason to negotiate a refund, such as:
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Unsatisfactory service quality (with proof of the issue)
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Technical issues that prevent proper functionality
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Project not delivered on time due to our fault
4. Non-Refundable Services
As stated earlier, The CEO Takeover Protocol is strictly non-refundable once access is granted. All other services will be assessed on a case-by-case basis.
5. How to Request a Refund
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Within 14 Days of Service Start: Contact your assigned service manager via WhatsApp for a quick resolution.
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After 14 Days: Email us at contact@realsyte.com with your refund request and supporting details.
6. Unlimited Revisions
RealSyte provides unlimited revisions with every plan to ensure customer satisfaction. If you are unhappy with the work, we encourage you to request revisions before seeking a refund.
7. Refund Processing Time
Once approved, refunds are typically processed within 2-3 hours and sent to your original payment method.
If you have any further questions, feel free to contact us. We are here to support your success!
📧 Email: contact@realsyte.com
🌐 Website: www.realsyte.com
